Web Disclaimer

The benefit information contained within the PrimeTime Health Plan website is regularly updated to provide you with the most current information. While PrimeTime Health Plan strives to ensure the information contained on this site is accurate, we cannot guarantee benefits until we receive and process your claims.We maintain high standards for the protection of your privacy when you use our website. The disclaimers described below explain how we collect and use your personal information, what you can expect from our website, and the steps that we take to protect your personal information. Your use of this website is subject to the terms and conditions contained in our policies and disclaimers.To learn more about how PrimeTime Health Plan uses and protects your personal information, please read our Notices of Privacy Practices.

‍Your Information

‍We do not collect your personal identifying information when you access this website unless:

  1. You register to use the services offered on our website; or
  2. You provide information to use in an e-mail.

To register and use the password-protected services offered on this website, we collect the following information from you: First and last name, Insurance Member identification number, date of birth, company or employer name, and e-mail address. You will also be asked to create a username, password, and reminder question with answer. All information provided by you to us will be used strictly for permitting you to use our website, for responding to your questions, for maintaining the functionality of our website, and for protecting the security of your personal information. We will store all information that you provide to us in a manner that protects the privacy and security of your personal information. We are committed to protecting the privacy of your personal information and we will not sell, transfer, or disclose your personal information, including your e-mail address, without your prior authorization, except when permitted or required by law.


You may send an e-mail directly to us using the links provided on this website. If you provide your e-mail address, we may reply to you by e-mail. All information that you share with us will be kept confidential in accordance with our policies and procedures. Depending upon the nature of your e-mail, we may dispose of your e-mail correspondence or retain it after we reply to you. Please note that certain e-mail applications may not provide full encryption or security during transfer to us. Therefore, please contact our Service Center by telephone if your question contains any information that you consider to be confidential. Telephone numbers are listed under the Contact Us section.‍


‍We use cookies on both the public access and password-protected areas of this website. A “cookie” is a piece of data that transfers to your computer when you visit or access a website. Cookies do not collect personal information from you. We use cookies to make this website easier for you to access by customizing certain functions, such as saving usernames and passwords. Cookies also help us to improve our website by providing information on use of the website, as well as functionality of the website.


‍The Website contains links to other sites. Please be aware that PrimeTime Health Plan is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statement of other sites.

‍Terms and Conditions for Use of our Website

‍This website is owned and operated by AultCare Corporation for the use of its members, providers, employers, and other interested users. We reserve the right to alter or discontinue any aspect or feature of this site without notice and at our sole discretion. We retain the right, but not the duty, to monitor this site for any and all purposes. Any monitoring of this website will be conducted in compliance with all applicable privacy regulations. You agree to use this website only in the manner for which it was intended. Certain functions of this site are available only to authorized users with prior security clearance. You expressly agree to use this website at your own risk. Neither the company, nor its employees, officers, agents, business partners, or affiliated institutions, is liable in any way for any errors, omissions, interruptions, deletions, defects, delays in transmission, computer virus, etc., that may result from the use of this site. We strive to maintain this site in an accurate and current manner; however, we do not guarantee the accuracy of any information, service, or merchandise provided through this site. This website may contain links to other Internet websites that are provided solely for your convenience or interest. We make no warranties or representations as to the content of any website accessed through these links, and assume no liability or responsibility for the accuracy, legality, or decency of any site you may access through the website. Similarly, if you have accessed this website as a link provided by another Internet site, this in no way or manner indicates any endorsement, approval, association, obligation, responsibility or liability of, by or for, AultCare Corporation and the operator of the website providing the link. This disclaimer applies to any damages or injury caused by any failure of performance, error, omission, interruption, delay of transmission, etc., whether for breach of contract, tortious behavior (including strict liability), negligence, or any other cause of action. Neither the company, nor any person or entity involved in creating or producing this website, or the content herein, is liable in contract, tort, or any other legal theory of liability for any economic or non-economic damages, including but not limited to, direct, indirect, incidental, special, punitive, consequential, or similar damages, arising out of the use or an inability to use this website. AultCare Corporation is incorporated under the laws of the State of Ohio. This website is operated and controlled by AultCare corporate headquarters in Canton, Ohio. The terms and conditions of this website are governed and construed in accordance with the laws of the State of Ohio. Any action related to matters on this website shall be brought in state court in Stark County, Ohio or in federal court in the United States District Court, Northern District of Ohio.