University Hospitals Medicare Advantage Plan by PTHP
Quality

Top-rated Medicare Advantage service

Our plan has the best rating you can get.

5 out of a possible 5 stars!

Get 5-star treatment with our plan. For 2024, the Centers for Medicare and Medicaid Services (CMS) awarded PrimeTime Health Plan its highest rating of 5-stars.

How does it work?

  • Medicare gets information from member satisfaction surveys, plans and health care providers.
  • Medicare scores how well plans perform in several categories, including quality of care and customer service.
  • Each fall, Medicare gives overall performance ratings between 1 and 5 stars based on that information.
  • Star Ratings are released annually and reflect the experiences of people enrolled in Medicare Advantage plans.
  • A 5-star rating is considered excellent.
  • The Star Ratings system supports the Centers for Medicare and Medicaid Services efforts to empower people to make healthcare decisions that are best for them.
  • These ratings help you compare plans based on quality and performance.
  • You can switch from your current Medicare plan to one with a “5-star” quality rating during what’s called a Special Enrollment Period.
  • You may do this only once and between December 8 and November 30.
  • As CMS puts it, “More stars mean a better plan — for example, members may get better care and better, faster customer service.”

Learn More from Our Local Specialists.

We are here to help you.

  • Call us at 216-535-4014 | 1-833-954-0483 | (TTY 711)* from 8 a.m. to 8 p.m., Monday through Friday. Talk to a local specialist or schedule a 1-on-1 meeting to discuss your options. 
Trisha PrimeTime Health Plan Team Member
Trisha
216-535-4014
Debbie PrimeTime Health Plan Team Member
Debbie
216-535-4014
Karen PrimeTime Health Plan Team Member
Karen
216-535-4014