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Privacy
This Notice of Privacy Practices (NPP) describes how medical and claims information about you may be used and disclosed, how you can get access to your information, and your rights under HIPAA. Please review this NPP carefully. Feel free to share it with your family or personal representative. Click here to…
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Web Disclaimer
The benefit information contained within the PrimeTime Health Plan website is regularly updated to provide you with the most current information. While PrimeTime Health Plan strives to ensure the information contained on this site is accurate, we cannot guarantee benefits until we receive and process your claims.We maintain high standards…
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COVID-19
UPDATED October 4, 2023 Coverage changes for COVID-19 The Public Health Emergency for COVID-19 ended on May 11, 2023. • Medicare continues to cover vaccines without cost sharing. • You might have cost-sharing for COVID-19 diagnostic tests. • Medicare doesn't cover over-the-counter (OTC) tests, but as of September 25, 2023, you can visit the link…
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Multi-language Interpreter Services
Multi-Language Interpreter Services- Updated 9-18-23 English: We have free interpreter services to answer any questions you may have about our health or drug plan. To get an interpreter, just call us at 1- 800-577-5084 (TTY 711). Someone who speaks English can help you. This is a free service. Spanish: Tenemos servicios de…
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Careers
PrimeTime Health Plan is a highly service-oriented insurance company.Are you an ambitious self-starter who wants a career with a top-ranked insurance company? If so, then AultCare is for you. Our average length of staff employment is more than ten years, which demonstrates the strong relationships we develop within the organization. With…
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Non-Contracted Provider Payment Appeals and Claim Disputes
Payment Appeal – A challenge or an ‘appeal’ related to benefit/payment denials by the Medicare health plan that results in zero payment being made to the non-contracted Medicare health plan provider. Examples include: Benefit Determinations Medical necessity issues Coverage issues related to nation and/or local coverage determination policies Claims Payment Dispute – Any decision…
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Prospective Member Webinars
You must provide your mailing address to receive your free gas gift card. Gift cards are sent after the webinar and only if you reside in the service area. Please allow 4-6 weeks for gift card delivery by mail. PrimeTime Health Plan serves Carroll, Columbiana, Harrison, Holmes, Mahoning, Medina, Portage,…
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learn
Are you ready to learn more about Medicare? PrimeTime Health Plan offers Medicare Education webinars you can attend from the comfort of your home! Live Webinars: Select a date and time from the list below to attend a live webinar from your home. Once registered, you will receive an email with detailed information…
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signup
Are you ready to learn more about Medicare? PrimeTime Health Plan offers Medicare Education webinars you can attend from the comfort of your home! Live Webinars: Select a date and time from the list below to attend a live webinar from your home. Once registered, you will receive an email with detailed information…
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email1
Are you ready to learn more about Medicare? PrimeTime Health Plan offers Medicare Education webinars you can attend from the comfort of your home! Live Webinars: Select a date and time from the list below to attend a live webinar from your home. Once registered, you will receive an email with detailed information…
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