Health Library & Self-Management ToolsWe provide the following services at no cost to you:
• Assistance with referrals and out-of-network specialists
• Help transitioning your care to panel providers
• Care coordination to help you get the most from your benefits
• A registered nurse line available 24 hours a day/7 days a week at 330-363-7600 or toll-free 1-800 686-9373
• Reliable educational materials
• Tools and resources to help you manage your health condition
• An experienced staff who will work with your doctors
• Referrals to agencies and services within your community
You may benefit from our Disease Management and Case Management services if you:
• Have questions about your health status or health care
• Have been newly diagnosed with cancer
• Are experiencing complex medical issues
• Are receiving specialty care outside of the network
• Are in need of a transplant
Contact a PrimeTime Health Plan Nurse
Speak to a disease management nurse or a case manager by calling the Service Center (numbers and hours listed below)