Have A Question?

The PrimeTime Health Plan team is here and ready to help you. We can answer your questions and help you get more from your Medicare plan.

PrimeTime Service Center Hours: Mon through Fri 8:00 a.m. to 8:00 p.m. EST

Extended Hours: Oct-1 through Feb-14 8:00 a.m. to 8:00 p.m. Seven Days a week

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Members Providers Compliance/FWA Hotline
Local Calls:
330-363-7407
Local Calls:
330-363-3123
Call:
1-866-307-3528
Long Distance Calls:
1-800-577-5084
Long Distance Calls:
1-855-281-7561
Online:
aultcarepthp.alertline.com
TTY / TDD Line:
330-363-7460
or 1-800-617-7446
 

Online Contact Form